Refund Policy

Any unwanted products must be returned within 30 days from when your order is delivered. Please note that shipping charges and refund processing fees are non-refundable and will be deducted from the total refund amount. Once we receive your parcel, we will refund you using the original payment method within 7-10 working days.

To initiate a refund, please contact our customer service team at hello@carmatgarage.com. Please include your name, order number, and reason for return.

We are not able to offer a refund if over 30 days have passed since order delivery.

Cancellations

If you wish to cancel an order before production has started, please email hello@carmatgarage.com as quickly as possible. Unfortunately, we are not able to cancel an order if production has already started.

For any questions regarding our refund policy, please reach out to our customer service team at hello@carmatgarage.com or complete our contact form here.